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Biographie et livres de Zawiyah Mohammad Yusof

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Zawiyah M. Yusof is a Professor of Records and Information Management at Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia. She obtained her PhD in Records Management from Department of Information and Library Science, Aberystwyth, United Kingdom. Her research interests are Records and Information Management; Information Governance, Knowledge Management and Information Policy. Zawiyah has authored She is a steering committee for International Research on Permanent
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Téléchargez le livre :  Critical Factors for Adoption of Customer Relationship Management
Critical Factors for Adoption of Customer Relationship Management

Nur Fazidah Elias , Hazura Mohamed , Omar Hasan Salah , Zawiyah Mohammad Yusof


Springer

2023-12-15

PDF, ePub

This book explores the challenges in adopting customer relationship management (CRM) models in developing countries, with a focus on Palestine. Examining the cultural, organizational, and technological contexts, it reveals how these factors create...

52,74

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Télécharger le livre :  Records Classification: Concepts, Principles and Methods
Records Classification: Concepts, Principles and Methods: Information, Systems, Context introduces classification, an early part of the research lifecycle. Classification ensures systematic organization of documents and facilitates information retrieval. However,...

Editeur : Chandos Publishing
Parution : 2017-05-19
PDF, epub sans DRM

61,14

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