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Télécharger le livre : Managing Consumer Services
Enzo Baglieri , Uday Karmarkar
Managing Consumer Services
This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices;...
Editeur : Springer
Parution : 2014-05-23

Format(s) : ePub
94,94 €
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