Business Process Transformation

The Process Tangram Framework

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Éditeur :

Springer


Collection :

Management for Professionals

Paru le : 2015-05-19



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Description
This book presents a framework through transformation and explains  how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven ‘tans’ that hold it together. Based on practical experience and intensive research into existing material, ‘Process Tangram’ is a simple yet powerful framework that proposes Process Transformation as a program. The seven ‘tans’ are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use ‘pick and choose’ to quickly and easily map an organization’s specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management.
Pages
201 pages
Collection
Management for Professionals
Parution
2015-05-19
Marque
Springer
EAN papier
9788132223481
EAN PDF
9788132223498

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
20
Taille du fichier
5560 Ko
Prix
52,74 €
EAN EPUB
9788132223498

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
20
Taille du fichier
3144 Ko
Prix
52,74 €