Téléchargez le livre : Business Process Outsourcing

Business Process Outsourcing

The Competitive Advantage

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Éditeur :

Wiley


Paru le : 2004-11-11



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Description
Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.
This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations.
* Discusses both the how and why of business process outsourcing with a straightforward "how to" approach.
* Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.
* Empowers businesses of all sizes to take advantage of this all-encompassing business revolution.
Pages
241 pages
Collection
n.c
Parution
2004-11-11
Marque
Wiley
EAN papier
9780471655770
EAN PDF
9780471700975
Informations sur l'ebook
Nombre pages copiables
0
Nombre pages imprimables
241
Taille du fichier
1516 Ko
Ce livre est accessible aux handicaps Voir les informations sur l'accessibilité
Prix
80,71 €

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